Resolved -
As we not have received any new reports of this incident and can confirm internally of working status we will be moving this incident to resolved. We appreciate your patience on this and ask that you subscribe to the status page for updates.
Apr 8, 22:20 UTC
Monitoring -
The Device Hub portal is now fully operational, and we are actively monitoring the system to ensure its stability and performance.
If you encounter any further issues, please reach out to our support team through your existing case on the Customer Hub, or create a new case if needed.
We will continue to monitor the situation for the next 8 hours before marking it as resolved.
Thank you for your patience.
Apr 8, 14:23 UTC
Identified -
We have observed that the Condeco Device Hub portal is down again, we have escalated the issue to Microsoft again.
We appreciate your patience as we work to resolve this issue.
Apr 8, 09:49 UTC
Monitoring -
The Device Hub portal is now operational and we are actively monitoring the system to ensure ongoing stability and performance.
If you continue to experience any issues, please reach out to our support team via your existing case on the Customer Hub, or create a new case if needed.
Thank you for your continued patience.
Apr 8, 07:33 UTC
Update -
We are continuing to work with Microsoft to get Device Hub portal up and running as soon as possible.
Our next update will be by 8:20 AM UTC.
Apr 8, 04:18 UTC
Update -
We continue to wait for an update from Microsoft regarding the status of the scaling process.
Thank you for your continued patience. Our next update will be by 4:20 AM UTC.
Apr 8, 00:20 UTC
Update -
We are still waiting for the scaling status to be completed.
We appreciate your patience as we work to resolve this issue.
Apr 7, 22:12 UTC
Update -
We have escalated the issue to Microsoft, and they are addressing it as a priority.
Apr 7, 20:43 UTC
Investigating -
Condeco Device Hub portal is down, and authentication is failing with 404 error code. We are investigating the issue.
Apr 7, 19:39 UTC